Privacy Policy
Last Updated: 27-July-26
Uttarakhand Tours and Travels, operating the website Adi Kailash Mansarovar, respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store, and protect information provided by visitors and customers.
By using our website or submitting your information to us, you agree to the practices described in this Privacy Policy.
1. Information We May Collect
When you use our website or contact us, we may collect information such as:
- Name
- Email address
- Phone number
- Number of travellers
- Travel dates
- Tour preferences
- Information submitted through enquiry forms
- Communication details
- Identification or travel documents where required for bookings or permits
We may also collect technical information such as your IP address, browser type, device information, website usage information, pages visited, and general interaction data.
2. How We Use Your Information
We may use your personal information to:
- Respond to tour enquiries.
- Provide information about our tour packages.
- Process and manage bookings.
- Communicate with you regarding your travel arrangements.
- Coordinate accommodation and transportation.
- Assist with permits and travel-related requirements.
- Provide customer support.
- Send important booking-related updates.
- Improve our website and services.
- Prevent fraud or misuse.
- Comply with applicable legal requirements.
3. Information Sharing
We do not sell or rent your personal information to third parties.
We may share necessary information with trusted service providers or authorities where required to provide the requested services.
This may include hotels, transportation providers, local tour coordinators, government authorities, permit authorities, and other service providers involved in your tour.
Only information reasonably necessary for providing the relevant service may be shared.
4. Payment Information
Payment arrangements may be made through the payment method agreed upon between the customer and Uttarakhand Tours and Travels.
We do not intentionally collect or store sensitive payment information unless required for the relevant transaction and handled through appropriate payment or banking channels.
Customers should not share passwords, PINs, OTPs, or other confidential banking credentials with our representatives.
5. Cookies
Our website may use cookies and similar technologies to improve website functionality and user experience.
Cookies may help us remember user preferences, understand website usage, improve website performance, and analyse website traffic.
You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect website functionality.
6. Data Security
We take reasonable steps to protect personal information from unauthorised access, misuse, alteration, disclosure, or destruction.
However, no method of transmission or storage over the internet can be guaranteed to be completely secure.
Therefore, we cannot guarantee the absolute security of information transmitted online.
7. Data Retention
We may retain personal information for as long as necessary to provide requested services, maintain booking and business records, comply with legal requirements, resolve disputes, and enforce agreements.
When information is no longer required, we may delete or securely dispose of it where reasonably appropriate.
8. Third-Party Websites
Our website may contain links to third-party websites or services.
We are not responsible for the privacy practices, content, or security of third-party websites.
We recommend reviewing the privacy policy of any third-party website you visit.
9. Children’s Privacy
Our services are not specifically directed toward children.
We do not knowingly collect personal information from children without appropriate consent where required by applicable law.
10. Your Rights
Depending on applicable law, you may have the right to:
- Request access to personal information we hold about you.
- Request correction of inaccurate information.
- Request deletion of information where legally permitted.
- Withdraw consent where applicable.
- Ask questions about how your information is used.
To make a privacy-related request, please contact us using the details below.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be published on this page with an updated “Last Updated” date.
12. Contact Us
For privacy-related questions or requests, please contact:
Uttarakhand Tours and Travels
Email: merukailash01@gmail.com
Phone: +91 9634755026
Registered Office: Pithoragarh (Dharchula), Bara Pathar Road, Siltham, Pithoragarh – 262501, Uttarakhand, India
Pune Office: Prestige Chambers, 1st Floor, J. M. Road, Deccan, Pune – 411004, Maharashtra, India
